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How it works .

Instant quote. Prepaid UPS or FedEx label. Inspected in Reno. Paid if it matches.

Sell a device in four steps .

  1. Get a quote

    Instant · No account needed

    Search the model, pick the condition, and get an instant buyback price for laptops, phones, tablets, and more.

    Get a quote
  2. Ship with a prepaid label

    Free UPS or FedEx

    We email a prepaid UPS or FedEx label and a packing slip as PDFs. Box it, tape the label, drop it off.

  3. We inspect in Reno

    Paid as quoted if it matches

    Technicians check the model and condition against your quote. If something is off, we email a revised offer before we pay.

  4. Get paid

    PayPal, Zelle, or check

    When the inspection matches, payment goes out. PayPal, Zelle, Google Pay, or a company check.

Watch it

Watch the four steps, then get a quote. The video stays on this page.

5.0 customer rating 10 site reviews
Reno, NV family-owned Laptop Mate LLC
30 days to mail after quote prepaid UPS or FedEx
DoD wipe data on arrival where applicable

The four steps, in full .

Same flow as above. More detail if you want it before you quote.

02

Ship with a prepaid label

After checkout we email a prepaid shipping label and a packing slip in PDF. Pack the device well, put a copy of the packing slip in the box, tape the prepaid label on the outside, and drop it at any UPS or FedEx location. Find a UPS drop-off or a FedEx drop-off.

03

We inspect in Reno

We inspect at our Reno shop. You get an email when the box arrives. A technician checks the model and the condition you quoted. Match the quote and we pay that amount. Extra defects or a different model get an updated offer — original vs new number — and you accept it on our site (or negotiate / message us). We do not treat a quiet inbox as a yes. Do not like it? We ship it back — details are in the FAQ. Turn Find My / iCloud off before you ship. Need a human? Contact us.

04

Get paid

If the device checks out as described, we send PayPal, Zelle, Google Pay, or a company check. Track an order on quote status. After you are paid, a note on customer reviews helps the next seller. A public review is not a support ticket — use contact for that.

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Got questions ?
We have answers .

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  • How do I get an instant quote?

    Go to Sell Now, or open laptops / MacBooks, pick condition, and check out. Mail within 30 days.

  • Are the offers guaranteed?

    Yes, if you select the correct model and condition. A different model or extra defects get an updated offer. You accept it on our site, or negotiate / message us. Details: inspection and payout FAQ.

  • What if I don’t like the revised offer?

    Tap “this number does not work” in the email and we talk. If we cannot agree, we can ship the device back. Return shipping is free except for an incorrect model, obvious damage that did not occur in shipping, or a password / passcode / iCloud lock.

  • How is my data handled?

    We wipe storage to DoD standards where that applies. Turn off Find My / iCloud and sign out before you ship. We cannot wipe or pay full price on an account-locked device.

  • Which payment methods do you use?

    PayPal, Zelle, Google Pay, or a Bank of America company check. We send payment after inspection matches the quote.

  • Do you buy more than one device?

    Yes. Add extra units to the cart, or use the reseller list for five or more from a shop, school, or IT lot.

Ready to sell ?

Instant quote. Prepaid label. Inspected in Reno. Paid when it matches what you selected.