Shop return policy

Eligible store purchases may be returned within 30 days after delivery. Contact us first with your order number and the reason for return so we can provide instructions.

Defective, damaged, or incorrect items

We cover reasonable return shipping when the item is defective, arrives damaged, or is not the item ordered. Include photos and a description of the issue. No restocking fee applies.

Changed mind or wrong item ordered

The buyer pays return shipping and a 20% restocking fee may apply. The item must be returned in the same condition, with the same serial-numbered product and included accessories.

Refund timing

After the returned item is delivered and inspected, approved refunds are issued to the original payment method, normally within two business days. Your bank may take additional time to post the credit.

Last updated: October 18, 2026.